p65.com Privacy Policy – How We Protect Your Data

1. Introduction

p65.com ("we," "us," "our," or "the Platform"), operating at p65com.vip, is committed to protecting the privacy and personal data of all users ("you," "the Player") who access or use our online casino and gaming platform. This Privacy Policy ("Policy") describes in detail the categories of personal information we collect, the purposes for which we process that information, the parties with whom we may share it, and your rights with respect to your personal data.

This Policy applies to all personal data collected through p65com.vip, our mobile-optimized site, and any communications you have with the p65.com support team. By registering for or using p65.com, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with this Policy, please do not use the Platform.

p65.com processes personal data in accordance with applicable Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, where applicable to our operations.

2. Personal Data We Collect

p65.com collects personal data in the following categories:

3. How We Use Your Personal Data

p65.com uses the personal data collected for the following purposes:

• To create, manage, and maintain your p65.com player account;
• To verify your identity and age (21+ requirement) as required by applicable regulations;
• To process deposits and withdrawals through GCash, PayMaya, BDO, BPI, and Metrobank;
• To provide and improve gaming services, including game recommendations and platform personalization;
• To detect and prevent fraud, money laundering, cheating, and other prohibited conduct;
• To comply with legal and regulatory obligations applicable to p65.com's operations in the Philippines;
• To communicate with you regarding your account, bonuses, promotions, and platform updates;
• To provide customer support and resolve disputes;
• To enforce our Terms and Conditions and other platform policies;
• To monitor responsible gaming indicators and apply protective measures where necessary.

4. Legal Basis for Processing

p65.com processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfill our obligations to you as a p65.com account holder, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with anti-money laundering laws, age verification requirements, and other Philippine regulatory obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement that does not override your fundamental rights;
• Consent: Processing for marketing communications and non-essential cookies, which you may withdraw at any time.

5. Sharing of Personal Data

p65.com does not sell your personal data. We may share your personal data with the following categories of third parties only to the extent necessary:

• Payment processors: GCash, PayMaya, and Philippine banking partners, solely to process your financial transactions;
• Game providers: Third-party game studios providing games on the p65.com platform, who may receive anonymized or pseudonymized gameplay data;
• Identity verification services: Third-party KYC providers used to verify player identity and age in compliance with regulatory requirements;
• Legal and regulatory authorities: Philippine government authorities, including PAGCOR, law enforcement, and courts, where disclosure is required by law or legal process;
• Service providers: Hosting, analytics, and security vendors operating under strict data processing agreements that prohibit use of your data for their own purposes.

All third-party data processors engaged by p65.com are required to implement appropriate technical and organizational security measures and to process your personal data only as instructed by p65.com.

6. Cookies and Tracking Technologies

p65.com uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies used include:

• Strictly necessary cookies: Required for core Platform functionality including login sessions, security tokens, and navigation. These cannot be disabled.
• Performance cookies: Used to collect aggregated, anonymized data about how players use p65.com, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as language settings and saved payment methods.
• Marketing cookies: Used only with your explicit consent to deliver relevant content and promotions.

You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use p65.com's core gaming and account features.

7. Data Retention

p65.com retains personal data for the period necessary to fulfill the purposes described in this Policy, subject to longer retention where required by Philippine law. As a general guide:

• Account data is retained for the duration of your active relationship with p65.com and for a minimum of five (5) years thereafter to comply with anti-money laundering and gaming regulatory requirements;
• Financial transaction records are retained for a minimum of seven (7) years in accordance with Philippine financial recordkeeping requirements;
• Support communication records are retained for three (3) years from the date of the communication;
• Technical and gaming data logs are retained for twelve (12) months unless required longer for fraud investigations.

8. Your Data Rights

Under the Philippine Data Privacy Act and p65.com's own privacy commitments, you have the following rights with respect to your personal data held by p65.com:

• Right to be informed: The right to know what personal data p65.com holds about you and how it is processed;
• Right of access: The right to obtain a copy of your personal data held by p65.com;
• Right to correction: The right to have inaccurate or incomplete data corrected;
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations;
• Right to object: The right to object to certain types of processing, including direct marketing;
• Right to data portability: The right to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact the p65.com support team. We will respond to verified data rights requests within thirty (30) days.

9. Children and Minors

p65.com strictly prohibits access and use of the Platform by individuals under the age of 21. We do not knowingly collect personal data from persons under 21 years of age. If p65.com discovers or is informed that personal data has been collected from an underage person, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their minor child has registered on p65.com should contact us immediately at [email protected].

10. Security Measures

p65.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These include: SSL/TLS encryption for all data in transit; AES-256 encryption for sensitive data at rest; cryptographic hashing of all passwords; role-based access controls limiting internal access to personal data; regular security audits and vulnerability assessments; two-factor authentication available for all player accounts; and 24/7 security monitoring of the Platform infrastructure.

While p65.com employs industry-standard security practices, no online platform can guarantee absolute security. We encourage all players to use strong, unique passwords, enable two-factor authentication, and report any suspected unauthorized account activity to our support team immediately.

11. Third-Party Links

The p65.com platform may contain references to affiliated content and services. This Privacy Policy applies solely to data processed by p65.com through p65com.vip. p65.com is not responsible for the privacy practices of any third-party services or platforms.

12. Changes to This Privacy Policy

p65.com reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, notify registered players via email or in-platform notification. Your continued use of p65.com following the publication of changes constitutes your acceptance of the revised Policy. We recommend that you review this page periodically.

13. Contact and Data Privacy Complaints

If you have questions, concerns, or complaints about this Privacy Policy or p65.com's data practices, please contact our Data Privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 on p65.com
• Response Time: Data privacy inquiries are addressed within 5 business days

If you are not satisfied with our response to a data privacy complaint, you may have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).